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Refund/Return Policy
Thank you for shopping with us! If you are not entirely satisfied with your purchase, we’re here to help.
Physical Items:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
To initiate a return, please follow these steps:
- Contact our customer support team at contact-us to notify them of the return.
- Pack the item securely, include the original packing slip, and ship it to the address provided by our customer support.
Once we receive your item:
- We will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- Please allow a reasonable amount of time for the refund to be processed and credited back to your account.
Digital Items:
- Unfortunately, we do not accept returns on digital items.
- If you are unsatisfied with your digital purchase, please contact us at [contact-us], and our customer support team will assist you in resolving any issues.
Contact Us: If you have any questions about our Return/Refund Policy, please contact us at [contact-us].
Revised on: January 23th, 2024